The AI Prioritization Roadmap
The AI Prioritization Roadmap

Most revenue leaders are deploying AI where it's easy, not where it changes the number.

39 AI use cases across 7stages of the B2B customer journey. Each one rated on readiness, evaluated against what vendors won't tell you, and drawn from SBI research and experience.

39use cases mapped
7journey stages
6revenue chains
5readiness tiers
Stage 1: Awareness & Market Engagement · 7 use cases1Stage 2: Problem Recognition & Engagement · 6 use cases2Stage 3: Solution Exploration & Evaluation · 4 use cases3Stage 5: Onboarding & Adoption · 3 use cases5Stage 6: Renewal & Expansion · 5 use cases6Stage 4: Decision & Purchase · 6 use cases4NewcustomersExistingcustomersStage 7: Cross-Journey Operations · 8 use cases7
1Awareness & Market Engagement7 use cases2Problem Recognition & Engagement6 use cases3Solution Exploration & Evaluation4 use cases4Decision & Purchase6 use cases5Onboarding & Adoption3 use cases6Renewal & Expansion5 use cases7Cross-Journey Operations8 use cases
Start here

The customer journey, rated for AI readiness

Each stage shows its use-case count and readiness mix. Click any stage to drill in.

Readiness scaleScale Deploy nowAdopt Ready with prerequisitesPilot Test with kill switchEvaluate Assess fit firstWatch Monitor only
1
Awareness & Market Engagement7 use cases
2
Problem Recognition & Engagement6 use cases
3
Solution Exploration & Evaluation4 use cases
4
Decision & Purchase6 use cases
5
Onboarding & Adoption3 use cases
6
Renewal & Expansion5 use cases
7
Across all six stagesCross-Journey Operations
8 use cases
Beyond the map

How the use cases connect, and where SBI helps

Assess AI readiness

Stages show where a use case lives in the funnel. Chains show what makes it pay: an AI signal, a seller action, and proof it worked, connected end to end.

See how it connects

SBI Wayforge

The operating-model layer that makes AI investments compound. See how Wayforge connects to seven use cases on the map, from data foundation to forecasting to talent.

Explore Wayforge

Want to talk through your roadmap with SBI?

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